Dear Lawyers: It’s Not Word, It’s You, by Barron Henley, Lawyerist.com Blog
Here are two important facts about Microsoft Word:
Fact 1: 100% of the formatting problems you’ve experienced when drafting new documents can be completely avoided before they occur.
Fact 2: When editing a document someone else drafted, any formatting glitches can be resolved in just a few clicks, no matter how bad of a mess it is.
Unfortunately, the foregoing facts are true only if you have mastered Word.
The Researching Paralegal 
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