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Every so often, you need information from a company or business. Your boss wants it yesterday, and all you have is a telephone number you found on the Internet. Each time you call, you end up in a never-ending voice machine loop.

If you haven’t heard of GetHuman™, take a minute to check it out. This is what I like about it. I can use its database to find a direct number to the company. It gives me instructions to bypass the voice machine, and talk to an actual person. Better yet, it is the person who has the answer to my question.

The last time I used it, it gave me an 800 number to call and then told me to press the star button four times when asked for an account number. A voice machine asked one easy question and, after a few minutes’ wait, someone from the legal department asked how he could help. I could ask all my questions, and get the answers I needed. From there, it was a short step to finish the assignment.

If you are unsuccessful, tell GetHuman™ what happened. How long did you have to wait? What was the problem? Did it have the company you needed? GetHuman™ takes that information, and uses it to fix improve its database.

It may not always be perfect, but it has helped me more often than not. Give it a try. -CCE