Criticize Clients Carefully, by Dr. Ken Broda-Bahm, Persuasive Litigator Blog
Please note additional articles on client communication and relations at the end of the article. – CCE
There is no doubt that it’s a litigator’s job to realistically assess the case and, when the situation demands it, to deliver bad news to the client. How that assessment is crafted and communicated, however, is where the care comes in.